Makes maritime IT work

About Vessel IT Support

Vessel IT Support is a solid and agile company located in the port of Rotterdam, specialized in maritime IT for more than 25 years. We provide IT services remotely or on board of vessels and supply as well as ship IT equipment worldwide. Our clients include ship owners, ship managers, agencies and third party IT companies from all over the world.

Vessel It Support

Serving

Vessels a year

Over

Years of experience

Visited

Countries

Services

IT Service Desk

Active monitoring and remote support

Hardware Supply

Worldwide shipment of IT-equipment

Service on board

Skilled engineers for hands-on services

Cyber Security

Smart solutions with the latest technology

Storage

Spare parts on demand in secure warehouse

Consultancy

Proactive advice for costsaving improvements

Global Support Local Service

Our primary goal is to deliver support to our customers anywhere, anytime. We can do a lot by ourselves, between remote support and travelling the world, but sometimes it’s just easier to have a local on premise. That’s why for the over 10 years, we’ve been successfully partnered with two other independant companies. One is located in Houston, USA, which covers North and Middle America for us, and the other is in Singapore, and covers East Asia and the Pacific area.

System Management

Minimum risk of incidents, through active maintenance with monthly reports and evaluations

Monitoring

Safe working without downtime, with tools that continuosly check security, hardware and software.

Suppport

Get back up and running quickly after an IT problem with help via e-mail, phone or on board.

What we specialize in

Featured job vacancies

IT Engineer

40 hours per week

Junior IT Engineer

20-40 hours per week

Testimonials

We think communication is the key factor running a ServiceDesk. Our vessels are always informed about actions and progress by phone or email. The ServiceDesk reacts on incidents in a very professional way that gives the captain and crew the feeling that they are in good hands. Evergas considers Vessel IT Support more a partner than ‘just another contract’. We are very satisfied with their services during all these years.

Vessel IT Support has been our main IT partner in the ports of Rotterdam and Antwerp for our Chemical Tankers for a long time. We appreciate their ability and flexibility to deliver and attend on board in short notice with skilled personnel to perform and deliver complex IT installations. They also prepare devices prior to sending them on board of our vessels. As such Vessel IT Support is a reliable and valuable IT Partner for Odfjell.

We have chosen for an IT company with experience in maritime shipping. The engineers know how to behave and what to expect on board and they easily anticipate last-minute changes in time and destination. During the years Vessel IT Support has grown into a reliable partner, enabling us to focus on preinstallation and configuration while they perform the job on board.

We have worked with Vessel IT Support for nearly two decades. Our cooperation ranges from onboard vessel support to more extensive projects, including hardware, logistics and consulting. We enjoy working with Wunold and his team because of their level of maritime IT competence, their predictability and their ability and willingness to walk the extra mile. We look forward to our continued cooperation.